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Turn website visitors into records without lifting a finger. Web-to-Lead and Web-to-Case come up in almost every admin interview. The 4 Building Blocks Block What it is Key point Web-to-Lead HT

Every lead and case needs an owner. Queues hold them, rules route them. Queues and assignment rules come up in almost every admin interview. The 4 Building Blocks Block What it is Key point Que

Never hardcode a value. Pick the home that fits how it must travel. Custom metadata versus custom settings comes up in almost every admin interview. The 4 Building Blocks Block What it is Key poin
