What Is a Dunning Letter?Originally published on the RetryFix blog. A dunning letter is a formal written reminder that a payment is overdue. It names what is unpaid, asks the customer to pay or to fix the method, and says wha4d ago · 11 min readretryfix.hashnode.dev
How to Reduce Soft Declines (and When a Retry Will Actually Work)Originally published on the RetryFix blog. A soft decline is a refused card charge where the issuer has not said the card itself is finished. The charge failed this time. The same card might still payOct 20 · 11 min readretryfix.hashnode.dev